Manager Digital Commerce Merchandising
Job Summary:
Supports the implementation of Digital Commerce merchandising strategies and is responsible for shaping online customer-centric pricing, promotions and assortment decisions, as well as providing input on digital marketing programs for a given set of categories. Collaborates daily with cross-functional teams to guide the planning and execution of online merchandising strategy essential to the Organization’s vision. Manages ongoing business through insight-led decision-making, assortment optimization, category marketing, visual merchandising, and supplier management.
Job Responsibilities:- Plans, develops, and is responsible for sales, gross profit level, inventory control, and merchandise turnover objectives for assigned online merchandise categories.
- Develops and determines digital merchandising, marketing, and promotion plans to drive omni-channel revenue and profit.
- Ensures consistent digitally-enabled end-to-end customer experience, with aligned assortment, price, and promo experience.
- Manages day-to-day supplier relationships and negotiates contracts.
- Uses market, competitive, and customer insights to translate findings into digital merchandising strategies.
- Collaborates with Product Management team to provide input on category-specific functionality and capability for website.
- Provides recommendations for new merchandising initiatives and manages development of initiatives.
- Maintains an understanding of Walgreens assortment and projected sales forecasts, gross profit level, and digital merchandising and promotional programs. Works with cross-functional teams to project sales forecasts and gross profit levels within the assigned categories.
- Collaborates and works cross-functionally to develop strategies to mitigate loss and/or optimize profitability.
- Shares information cross-functionally to improve workflow processes. Interacts with direct reports and peers in management / customers / vendors to share information and improve cross-departmental processes and relationships.
- Continuously evaluates Digital Commerce merchandising best practices, methodology and tools and seeks to improve deliverables in order to maintain alignment with business needs.
- Provides guidance, direction, coaching, and counseling to team members. Allocates available resources to meet operating objectives. Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace.
About Walgreens
Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
- Bachelor’s degree and at least 2 years of merchandising experience OR a high school diploma/GED and at least 5 years of merchandising experience.
- At least 1 year of experience working with P&L concepts – revenue, cogs, gross profit margin, operating expenses and income.
- Knowledge of customer centric retailing principles and the analytics of customer purchase behavior, along with sourcing, supplier negotiations, visual merchandising, forecasting and promotional strategy.
- At least 2 years of experience developing strategic programs in digital merchandising, vendor relations, and marketing in the retail business.
- Experience establishing and maintaining relationships with individuals at all levels of the organization, in the business community and with vendors.
- Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
- Experience identifying operational issues and recommending and implementing strategies to resolve problems.
- Experience with MS Office Suite.
- At least 1 year experience of direct leadership, indirect leadership and/or cross functional team leadership.
- Willing to travel up to 10% of the time for business purposes (within state and out of state).
Preferred Qualifications
- Master's degree OR MBA.
- At least 4 years of experience in one or more of the following: retail, procurement/purchasing, merchandising, vendor relations, or retail marketing.
- Experience directly managing people, including hiring, developing, motivating, and directing people as they work.
- Experience working in the digital space.
We will consider employment of qualified applicants with arrest and conviction records.
Salary Range: $102800 - $164400 / Salaried
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