Under direct supervision of the on-site physician, assists in the delivery of patient care.Performs delegated medical tasks, assists physician and nursing staff with patient care and may perform clerical duties. Where electronic system is in use, this position will utilize the EMR for documentation purposes.Fulfillment of job duties requires the employee to have access to medication storage areas and to transport medications to/ from medication storage and delivery areas. Fully participate in the day to operations and patient flow and acts as a resource for Medical Assistant (MA) I.

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification.These are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

• Gathers and documents brief history and chief complaint in the medical record/EMAR. Act as a clinical resource for MAI.
• Follows established guidelines to obtain necessary testing based on the chief complaint prior to the exam. Prepares patient for examination by the health care provider.
• Performs routine clinic testing, including but not limited to; urinalysis, vision testing, hearing screening, pulmonary function testing, temperature, pulse and blood pressure.
• Assists provider with procedures and minor surgical procedures.
• Obtains necessary blood and urine specimens.
• Provides pre-printed patient education /material as directed by physician.
• Exhibits compassion and empathy for all patients and families at all times.
• Performs cleaning and disinfection of environment of care. Performs high level disinfection of equipment instruments per unit/hospital procedure.
• Maintains necessary supplies in clinical area.
• Functions effectively in all MA roles specific to clinic. Works independently and serves as a resource for others.May precept new MA and MA students within the clinic.
• Demonstrates knowledge and skills necessary to provide care appropriate to the patient populations(s) served.Collaborates with interdisciplinary team to address patient/family needs.
• Demonstrates knowledge of the principles of growth and development over the life span and possesses the ability to assess data reflective of the patient's requirements relative to his or her population-specific and age specific needs.Provides the care needed as described in the unit/area/department policies and procedures.
• Administers select medications and injections under direct supervision of physician as per clinic and hospital policy.Assist in the UMMS immunization program, including giving injections and tracking data in a computer program.
• Participates in MA skill development, and successfully completes initial and annual competency evaluations.
• Responsible for self-learning; attends educational offerings and in-services independently.
• Models customer service behaviors and integrates best practices for service and operations. Participates in clinic based PI efforts.
• Active participant in clinic huddles/staff meetings;
• Supports clinic operations such as supply management, equipment maintenance, scheduling & registration.
• Addresses environment of care needs and plays active role in compliance with regulatory requirements.
• Performs other duties as assigned.

EDUCATION:

• High school diploma or equivalent, required.
• Completion of an accredited Medical Assistant program, required.

CERTIFICATION/ LICENSURE/ REGISTRATION:

• CPR certification, required.
• Current National Certification (AAMA),Registered Medical Assistant (ARMA), RMA/AMT, NCRMA (NAHP), NCMA (NCCT), RCMAS (NCMA), or CCMA (NHA), required. 5 years of experience will be accepted in lieu of certification.

EXPERIENCE AND SKILLS:

• Two (2) to Five (5) years experience as a Medical Assistant, required.
• Knowledge of aseptic and sterile techniques
• Knowledge of blood and body fluid precautions.